START A TRANSACTION FOR AN EXISTING CONTACT
- If your customer is already in Comic Shop Assistant, find their contact record by clicking the top SEARCH button, searching for them, and clicking their name.
- You can either create a new empty transaction for this contact by clicking NEW TRANSACTION, or you can create a new transaction for this contact OR you can click NEW TRANSACTION FROM PULLS to create a transaction that includes this contact's pulls already loaded.
- If your contact has a comment in their record that is marked URGENT, it will pop up before you can continue the transaction. You can dismiss this pop-up if you want the same warning to show up next time a transaction is started for this contact. Alternately, you can un-check URGENT MESSAGE if you don't want this message to show up next time you start their transaction.
- You will be prompted to enter your staff pin so Comic Shop Assistant knows who is ringing up your customer.
TIP: Ringing up someone from their contact record like this will include any appropriate discounts or bags and boards, depending on their contact settings.
START A TRANSACTION FOR A NEW-TO-STORE CUSTOMER
- If your customer is not in Comic Shop Assistant, but would like to be, you can create a new contact from CONTACTS > ADD CONTACT.
- If your customer does not want to be added to Comic Shop Assistant, you can click the ANON TRN button at the very top right of your window.
- You will be prompted to enter your staff pin so Comic Shop Assistant knows who is ringing up your customer.
TIP: Anonymous transactions can not take preorders or add subscriptions.
TIP: If you accidentally ring someone up as anonymous and would like to attach a contact to the transaction, you can do that by clicking TRANSACTION ACTIONS
NEXT STEP
Add items to the transaction