• How do I get a distributor to show up on the list of distributors when I create an order? Read this article.
  • Do I have to load my initial orders even though I don't place them? Yes! You should import your Lunar, PRH (and optionally Diamond) data files every month so you have the best product information. Just loading at FOC is not enough! Learn how here.
  • Should I still be using the files I used to download from your site to import my Initial Orders or FOCs? NO! Please read the Initial Order and FOC documentation to learn where to get your files.
  • What should make sure I do every month or every week? Check out our Routine Processes page here.
  • Why can't I create a contact? Look in your SETTINGS > CONTACTS. You can change the requirement for name and phone number to suit your store's policy.